Phone screens in Portuguese, scorecards in English
Portuguese-speaking applicants, many from Brazil, are a large part of the cleaning, construction, hospitality and food service workforce in Massachusetts, New Jersey and Florida. PhoneScreen interviews them in Portuguese (Português) and gives you the result in English.
You wrote
Which shifts can you work, including weekends?
They hear, in Portuguese
Quais turnos você pode trabalhar, incluindo fins de semana?
What changes, and what doesn't
For the candidate
The whole call is in Portuguese, from the greeting to the goodbye. They answer the way they would explain it to a coworker, which is the answer you actually want to hear. If they ask for English, it switches.
For your team
Nothing changes. The same questions, the same rubric, a score out of 100 for every answer, and an English transcript next to the Portuguese original. Nobody on your team needs to speak Portuguese.
Where teams use Portuguese screening
Common questions
How does a Portuguese phone screen work? +
The candidate chooses Portuguese on the apply form and calls the number. The interviewer greets them, asks your questions, follows up when an answer is thin and wraps up, all in Portuguese. A minute after they hang up, you get the scorecard and transcript in English, with the Portuguese original one click away.
Do I need to write the questions in Portuguese? +
No. Write them once in English. The interviewer asks them in Portuguese, keeping names, numbers and pay rates exact.
Does a Portuguese screen cost extra? +
No. Every supported language uses the same plan allowance. Basic starts at $99/month with 25 screens; additional screens are $4 each, and your first 10 are free.
Can a candidate who chose Portuguese switch to English? +
Yes. If they ask for English partway through, the interviewer switches and carries on with the next question.
Other languages: Spanish, Haitian Creole, Vietnamese, Chinese, Tagalog, Somali, Arabic, French, Korean · all 34