Phone screens in Korean, scorecards in English
Korean-speaking applicants are common in restaurants, retail and home care in Los Angeles, New York, New Jersey and the Washington, D.C. area. PhoneScreen interviews them in Korean (한국어) and gives you the result in English.
You wrote
Which shifts can you work, including weekends?
They hear, in Korean
주말을 포함해서 어떤 근무 시간에 일할 수 있나요?
What changes, and what doesn't
For the candidate
The whole call is in Korean, from the greeting to the goodbye. They answer the way they would explain it to a coworker, which is the answer you actually want to hear. If they ask for English, it switches.
For your team
Nothing changes. The same questions, the same rubric, a score out of 100 for every answer, and an English transcript next to the Korean original. Nobody on your team needs to speak Korean.
Where teams use Korean screening
Common questions
How does a Korean phone screen work? +
The candidate chooses Korean on the apply form and calls the number. The interviewer greets them, asks your questions, follows up when an answer is thin and wraps up, all in Korean. A minute after they hang up, you get the scorecard and transcript in English, with the Korean original one click away.
Do I need to write the questions in Korean? +
No. Write them once in English. The interviewer asks them in Korean, keeping names, numbers and pay rates exact.
Does a Korean screen cost extra? +
No. Every supported language uses the same plan allowance. Basic starts at $99/month with 25 screens; additional screens are $4 each, and your first 10 are free.
Can a candidate who chose Korean switch to English? +
Yes. If they ask for English partway through, the interviewer switches and carries on with the next question.
Other languages: Spanish, Haitian Creole, Vietnamese, Chinese, Tagalog, Portuguese, Somali, Arabic, French · all 34